Terms of use

The service

Lead On Duty reads your website, finds likely buyers, writes emails, sends them from connected mailboxes, handles replies and books meetings. Anything shown before payment is a sample and is labelled as one.

Your responsibilities

The emails go out on your behalf and in your name. You agree that:

• You are authorised to act for the business you enter, and the details you give are accurate.
• The postal address you give is a real address where your business receives mail.
• What you promote is lawful, and your claims about it are true.
• You will not use the service for spam, deception, regulated products without the right permissions, or anything illegal.
• You remain responsible for following the laws that apply to your outreach, including CAN-SPAM, GDPR, UK PECR and CASL. We build in opt-outs and country rules, but they do not replace your own legal advice.

Credit and pricing

• Sending credit costs $0.03 an email, from $30. There is no subscription.
• Credit is charged per email sent. Credit never expires.
• Prices may change for future purchases. Credit you already hold keeps its value.
• Refunds follow our refund policy.

No guarantee of results

We do not guarantee meetings, reply rates, deliverability or revenue. Examples on our site are illustrations, not promises.

Suspension

We may pause or end sending if a campaign draws complaints, harms mailbox reputation, breaks these terms or breaks the law. You can stop any day.

Liability

The service is provided as it is. To the extent the law allows, we are not liable for indirect or consequential losses, and our total liability is limited to the amount you paid us in the 12 months before the claim.

Changes and law

We may update these terms and will change the date above when we do. These terms are governed by the laws of India, and the courts of Mumbai have jurisdiction. Questions go to care@hypebrands.in.