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Refund policy

Unused credit is refundable. Credit already spent on sent emails is not.

Last updated 31 October 2026

What is refundable

  • Any unused paid credit on your account, at any time.
  • Bonus credit has no cash value and is not refunded.
  • Emails already sent are not refundable, whatever the outcome of the campaign.

How to ask

Email care@hypebrands.in from your account address. We stop the campaign first so the balance cannot change, then return the unused amount to your original payment method.

If something went wrong

If we charged you for an email that did not send, or charged you twice, tell us and we will put it right.

A Hypebrand Pvt. Ltd. product · © 2026 · Privacy · Terms · Refunds Questions: care@hypebrands.in